It is a cognitive solution, powered by KONA.tech, that helps you to manage all your digital channels from one place, in an agile and intuitive way.
Konecta is great for call centers, insurers, universities, supermarkets, financial entities and any other organization that wants amazing experiences for its users 24/7.
Konecta helps your business provide comprehensive customer service through human like A.I.
We create seamless experiences
for your customers
How we do it?
The heart of Konecta
The heart of Konecta is the chatbots section, where each client can create their own chatbot, in a very simple interface that allows you to see on a simulated cell phone screen how your conversation is going at the moment.
The design and training of Konecta chatbots is intuitive and agile. Each one experiences the
freedom to grow their bots and update information in a simple way, as well as to train them continuously.
Konecta uses the latest human-assisted learning techniques to improve customer attention across all channels.
Measure to understand your customers
Manage knowledge without technical expertise, learn from every interaction and obtain customers data instantly. Metrics and KPIs can be customized for every business needs.
We humanize Artificial Intelligence
Konecta, our customer support platform, easily integrates A.I. with your customer support team to grow your business and improve productivity.
Add secure video calls to your contact center
When customers are talking,
Konecta takes your business to the next level.
Enterprise ready integrations
Ready to scale
Choose the version that best suits your needs.
For personal use
3 active chatbots
Advanced metrics & reporting
Web + Messenger + Whatsapp
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